Rebecca-Aichholzer

Rebecca Aichholzer

Head of Business Systems Success

Company: QIC

Stream: С

Time: 10:00 - 10:45 (GMT +02:00)

Country: Australia

Language: English

Talk: How good change management drives Salesforce adoption

About the Speaker

I'm the Salesforce product owner at my organisation. Responsible for the product backlog, roadmap, as well as onboarding, adoption, and change management.

Talk: How good change management drives Salesforce adoption

Change management is the key to the successful adoption of new Salesforce features and functionality. And adoption is important because your organisation won't see a return on it's investment unless your teams actually use the platform. In this session you'll learn about how to identify barriers to change, how to navigate though and communicate change, and where what you've built is embraced by your users.